Customer Relationship Management System (Web Based)

    In today's economy, it is critical that organizations acquire, manage, serve, and extract value from their customers while improving operational efficiency. Customer Relationship Management is a strategy that combines the information, systems, policies, processes, and personnel of the entire enterprise with the objective to acquire, retain, and grow profitable customers.

    E VISION CRM Solutions include Customer Profile management, Complaints & Queries Management, Marketing Automation, and Customer Support & Service E VISION CRM capabilities are made more powerful with customized dashboards, auto generated alerts, advanced forecasting, better scheduling, contact management, and opportunity management.

    Brief features are as under

    • Company creation
    • Add / Edit / Cancel Customer
    • Customer Profile Management (Addresses / Contacts / Branches … Etc Details)
    • Management all kinds of correspondence with customer.
    • Order Management
    • Sales Management
    • Complaints & Queries Management
    • Customized dashboard & auto generated alerts
    • Sales Forecasting
    • MIS Reports
    • Graphical Analysis